Our partner is a well-established technology & operations center in Bucharest, part of one of the world’s leading financial groups, supporting global business functions across Europe and beyond.

This role sits within the Global Procurement organization and focuses on Vendor Enablement and Third-Party Management Operations, supporting the processes used to identify, assess, mitigate, and track risks across the vendor portfolio.

The Bucharest team has global operational reach and acts as a primary interface for Third-Party Management processes, providing first-level support for Service Risk Assessments and Vendor Risk Assessments in line with internal policies and operational standards.

This lead role is responsible for coordinating operational activities across the TPM lifecycle, ensuring adherence to process indicators, controls, service level agreements, and vendor management requirements. 

Your key responsibilities will be to:

• Coordinate team activities related to service and vendor assessments, ensuring alignment with key processes, controls, risk indicators, and service level agreements;

• Monitor operational SLAs across the Third-Party Management lifecycle and ensure assigned workloads, activities, and project tasks are delivered in a timely, efficient, and effective manner;

• Align and coordinate Case Specialist activities within processes related to service and vendor assessments;

• Coordinate the risk review process, monitor completion status, and escalate overdue tasks, risks, or concerns when required;

• Drive remediation actions related to audit findings, review outcomes, or self-identified issues;

• Advise internal stakeholders, including service relationship owners, on control design, effectiveness, and remediation expectations;

• Support vendor management activities and ensure required evidence is properly collected, tracked, and documented;

• Support onboarding, training, and knowledge transfer for new colleagues, peers, Business Divisions, and internal customers;

• Participate in operational projects such as process consolidations, migrations, ERP enhancements, and related transformation initiatives.

To thrive in this role, you’ll have:

• Experience in operations coordination, vendor management, third-party risk management, procurement operations, or a similar process-driven environment;

• A proactive approach, with the ability to take ownership of assignments and follow through on commitments;

• Strong stakeholder management skills and the ability to build effective working relationships across teams and functions;

• Good workload management skills, with the ability to plan, organize, coordinate, and monitor operational activities;

• Strong analytical capabilities, attention to detail, and confidence working with data, evidence, process documentation, and risk-related information;

• Very good communication skills, with fluency in English, both written and spoken;

• Openness to share knowledge, support colleagues, and contribute to continuous improvement;

• A collaborative mindset, combined with the ability to challenge constructively and think beyond standard approaches.

Your benefits:

• Annual performance-based bonus;

• Comprehensive medical care, life insurance, meal vouchers, and additional employee discounts;

• Hybrid work model - 3 days/week in the office (Pipera);

• 24 days of annual leave, plus loyalty days and bank holidays, including weekdays granted for weekend bank holidays.